Frequently Asked Questions

What is your Minimum Order Quantity (MOQ)?

We are truly flexible and adapted to any number of MOQs. No matter how many packaging products you require; we provide the same splendid standards.

Can you Offer us Design Services?

Yes, we have a splendid team of designers. Packaging is their first love. They offer you what you visualize.

Can I Have a Digital Proof Once the Design is Ready?

Absolutely yes. We present you with free digital proofs and unlimited revisions. To make your face more lit up we provide you with free 3D mockups all the time.

Can I Expect any Type of Add-ons on my Boxes?

We offer you all the possible finishing options i.e., varnish, matte/gloss laminations, spot UV, foiling in all colours, embossing, debossing, etc. We don’t charge high for the add-ons mentioned above.

What Type of Material Choices Do you Offer?

We use all the paperboard materials i.e., cardboard, Kraft, corrugated, rigid (chipboard), etc. Cardboard provides you with digital quality print results. Similarly, we are sound in providing peak print quality on all other materials.

Do you Place Inserts in my Boxes if Needed?

Yes, we perfectly place the insertions in the boxes. Inserts can be of any type i.e., corrugated inserts, cardboard, kraft, foam or rigid inserts, etc. What you prefer, we place rightly there.

Can I have a Sample Before the Final Order?

We exclusively provide you with premade samples; for customised samples, please have a chat with one of our customer support officers. Email at sales@oxopackaging.com.au

Can you Make the Boxes in Customised Dimensions?

Yes, we make 100% personalised boxes according to your given dimensions.

If we Have Multiple Products of Different Dimensions, Can We put Them All in One Box?

We can make the bigger Master boxes with inserts for you. So, you can easily carry and ship them. 

Do you Charge a Shipping Fee?

We provide total compliance. Every time our quotes are all-inclusive to make you hassle-free.

What is your Turnaround Time?

We have a very quick turnaround timing. It only takes 10 to 15 business days for us to reach your given location.